Introduction
Volkes is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you have over it when you use our airport transfer and concierge services.
What personal information do we collect?
We collect information you provide directly: your name, email address, phone number, flight details, pickup and drop-off locations, and any preferences or special requests related to your booking.
How do we use your information?
Your information is used solely to fulfil your booking, assign your driver, track your flight, and communicate updates about your transfer. We do not sell your data to third parties.
How long do we keep your data?
We retain your data for as long as necessary to provide the service and comply with legal obligations. Booking records are typically kept for 12 months after your transfer date.
Your rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at support@ridevolkes.com.
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